WMCA

Excellence in Care Awards

2020

"Natalie has been extraordinary during this time of uncertainty and possesses all of the above qualities; she has gone above and beyond the role that has been required from her and we are extremely proud to have her as the Manager of Bryden House.

During this anxious time, Natalie has not only been a manager to her co-workers but a counsellor too, offering her ear, no matter what time, to her co-workers. "

Emma Roberts - ELR Home Care

"Emma is a fantastic manager she always goes above and beyond to support staff and help them wherever needed. She fufils a demanding job role but is always there for support and takes the time to go out of her way for people. She is a kind and genuine person and deserves an award for being a fantastic manager."

Shiny Varkey - Lavender Court Care Home

"Shiny has done wonders since she has started in the care home. She had improved moral in the care home by being there for the staff and residents with a smile.

Always willing to help when she can, going above and beyond, just being there as a support. She is always on  the floor checking everything is OK and the staff are safe & happy. The staff love her and residents/families really appreciate what she has done. "

"I am nominating Jayne as she really is the hardest working carer I have ever come across.  She is diligent and motivated and always goes the extra mile. 

She gives Bluebird Care 100% everytime and nothing is too much trouble.  She will help to cover shifts even if it is outside her availability and she always does it with a smile on her face.  She is professional and courteous and all our customers love her"

Warwick Aldwinkle - Austen Court: Restful Homes Group

"Warwick is a hard working individual. since joining Austen Court he has shown great passion for his work, he is truly a hero. Lots of families and residents have commended him on his work within the Care Home.

he is a rock and nothing is ever too much for him and he goes over and beyond the call of duty daily. He is truly a hero and deserves his hard work, passion and commitment to be celebrated"

Leanne Foley - Cheshire Care

"Leanne has worked for Cheshire care for 5 years and is an integral part of many of our services.

Leanne is one of our staff that is requested to come back to every service she works on. Service users and parents are drawn to Leanne. Leanne is one of the most hard working persons I have met, she goes above and beyond for not only her family but everyone in her life."

"Since commencing her role Sue has certainly exceeded our expectations. The difference Sue has made to the energy and enthusiasm of our staff team is astonishing. Most importantly, Sues hard work and dedication has had a positive impact upon the quality of life of the individuals we support.

From everyone at Freetime Care Services Ltd, we would like to say a massive thank you to Sue!"

Mauricette Gou Doe - Intouch Care Solutions

"Mauricette is a very honest and trustworthy person who is hardworking and willing to learn new skills and undergo further training. She has the ability to relate to people from a wide variety of backgrounds and gain their trust being a tactful and sensitive person. She can work well in a team or on my own initiative, remaining calm at all times when coping with difficult and challenging situations"

Ann Watson - Asprey Court: Restful Homes Group

"Ann joined our team 3 months ago, her husband is in a care home with dementia, she has never been a Well-being co-ordinator and since starting she has amazed our staff, residents, and relatives. From simple things as trying to keep our residents skilled from sandwich/pizza making days. To taking residents out  shopping, involving the home in charity events and so much more. Anne even comes in on her day off and spends time with residents who have no families. We really do just want to acknowledge to Anne how amazing she is from the residents and relatives and we  so lucky to have her as part of the Asprey Court team"

"In his relatively short time with us Nathan has developed strong empathy for the needs our CAREGivers which played a huge part in us being recognised as a 5 Star Employer by Work Buzz in 2019.  We also saw a vast improvement in our Client Satisfaction scores, particularly in areas relating to regular communication from the office around being kept appraised of changes"

Katie Wilson - Bluebird Care (Dudley)

"Katie has worked with us since early December.  As a Team Captain of our Team Challenge (nominated by her team mates), she is regularly motivating her colleague to earn extra points and offering additional support as required.  She has been instrumental in creating a team bonding and staff are quickly looking up to her.  Her customers love her too, some of which have advised me that she is a real star, several customers telling me "she is like my daughter".  She is fun, bright and bubbly and she makes people's day when she arrives, whether that be at our customers home or our office."

Venessa Callum - Nu:Gen Care

"Venessa has  faced many challenges in their short space of time operating as a business and their passion for changing the landscape of care for the BME customers, is the driving force and keeps them going."

"Steve our Head Chef has been serving the company for 6 years now, he will always go out of his way to ensure the residents are satisfied, most of all we are super impressed with his around the world cultural food days and he's served a wide range of Indian food which the residents and staff  thoroughly enjoyed of which we have had many re orders since.  Steve also  serves cultural finger foods which also go very well, its surprising to see how many residents serve them selves to finger foods which encourages nutrition. we have since had Chinese, Mexican and French cultural days , Well Done Steve not just for cooking amazing food but for achieving 5 star in environmental health for 5 years in a row"

Abigail Biddle - Asprey Court Care Home: Restful Homes Group

"In our commissioning buildings Abbey has always support myself by setting up the new homes and inducting new staff. The other homes in the group always contact Abbey for direction and advice.

Abbey really is a true asset to Restful Homes Group and the staff, residents and relatives would be lost without her kind nature. We really do feel Abbey is the heart of Asprey Court and as an administrator this needs to be recognised.

Abbey has help get learning disability people back into the work place by enrolling them from Trinity college. She also has engaged students from Walsall College."

Gillian Lovatt - Cheshire Care Services

"Gill always gives visiting service users a warm welcome, making them drinks, interacting with them, making their visit to the office enjoyable. She will always spend time chatting  to any service user who calls the office "just for a chat".

Gil cannot do enough for anyone - staff and service users alike.

A lovely lady"

Through his collage Matthew got in touch with Asprey court care home  who jumped at giving Matthew a chance . he joined our team at Asprey court on the   where he takes part in the activities with our residents when he first joined the home he was a shy and reserved young man, but over the last few months has really come out of his shell he is leading the activity session and encouraging the residents who don't normally take part to get involved he is a pleasure to have at Asprey court and an inspiration to others  if you have a dream in life to follow it 

Matthew attends  Trinity Specialist college with his tutor julie Pratt who has worked there   since it opened in 2011 as a Learning Support Assistant ,supporting  young adults with Autism. Trinity Specialist College strives to create a happy , safe, caring, structured, challenging and supportive environment which encourages high expectations of success for all learners.Mathew is in the Employment Pathway class which focuses on students experiencing work opportunities and hopefully employment .

In 1984 the Care Industry changed, and the emphasis was on Local Authorities to support the Care Homes. However initially they did not have any ideas of how to do this.

David and his wife (who was a Nurse) were one of the first Providers to set up a Care Home Wychbury in Stourbridge and put into place policies and procedures to ensure their staff knew how to look after there residents safely and sensitively.

Once Wychbury was working well, David went about supporting other Care Homeowners to share best practice and give practical advice at a time when there was none. Providers came to Wychbury to see what they did and discuss ideas. Soon they started to meet regularly and so was born, the Care Association, made up of 25 Care Homes, most are still members today. David was the initial president which continued for the next 10 years and he continued to offer his support after that.

David left the Care Industry for a while to live in Ireland, but now he’s back with renewed enthusiasm for Care and Wychbury, which is run now by his children, Daniel, Adam and Sara.

This Association was the start of the West Midlands Care Association and our aim of ‘A quality Care Service for a fair fee’.

We would like to award David this year's Oustanding Contribution to Care Aware for his work in Care, in Dudley, the West Midlands and to the Care Association