NHS Mail (NHS.net)

The NHS is encouraging ALL Care Providers to use NHS Mail. NHS Mail allows you to share communications securely with the other NHS Mail users and local authority .gov.uk email addresses. You may also find it is a requirement of your local authority contract.

Why do I need NHS Mail?

As NHS.net is secure it allows safe transfer of medical and patient records between recipients. For example it allows GPs to send prescriptions to care homes by email or share medical infomation. It also allows secure email transfer to local authority .gov.uk accounts

It is needed for Proxy Access and Shared Care Records

If you are ordering medication for your residents using the proxy access system, you must have an NHS Mail account to access this.

Free access to Microsoft Teams.

Teams is Microsofts online video conferencing software and is included free of charge with NHS Mail. With teams you can meet remore colleagues without leaving the office or allow GPs to conduct 'virtual consultations' with your service users

It's a Contractual obligation with the Health Service and Local Authorities

As more emphasis is placed on data security, the health system will likely prioritise working with providers who have NHS.net to the detriment of those who do not. If you have an existing contract with your CCG, it is a contractual requirement that you have or are working towards obtaining NHS.net. It also gives you access to the contact details of nearly 1 million health personnel.

It goes towards your KLoEs

CQC look favourably on a provider having NHS.net (KLOEs 2.8 Well Led)

Accounts are Transferable

Individual accounts are transferrable should the member of staff leave or you employ a new member of staff with an existing NHS.net account

Further Help