Artificial Intelligence

Artificial Intelligence (AI) is a transformative technology that simulates human intelligence processes in machines and software. Through the use of complex algorithms and vast amounts of data, AI systems can perform tasks that typically require human cognition.


Artificial Intelligence can be defined as the ability of a machine to perform cognitive functions such as learning, reasoning, and problem-solving. It encompasses various subfields, including:


  • Machine Learning (ML): A subset of AI focused on developing algorithms that allow computers to learn from and make predictions based on data.
  • Natural Language Processing (NLP): This area enables machines to understand and respond to human languages.
  • Computer Vision: This field allows machines to interpret and understand visual information from the world.


Applications of AI in Social Care



  • AI systems can analyze medical data, assist in diagnosis, and personalize treatment options.
  • Robotics powered by AI is used in surgeries an ad patient care.

Responsible use of Generative AI

AI is a relatively new technology and we are still exploring its uses


Artificial Intelligence (‘AI’) offers many opportunities and potential benefits to adult social care.

  • Generative AI, such as Large Language Models (LLMs) that power AI chatbots, can aid with various tasks in social care.
  • BUT.....many activities in social care directly touch on peoples’ human rights and wellbeing.
  • Currently, there are no guidelines for people using social care services, care providers including family carers, tech developers or organisations integrating AI chatbots into their services, commissioners etc. on what responsible use of
    generative AI in social care entails.


As a sector, we need to co-produce actional guidelines for appropriate usage and deployment of generative AI in social care.


Oxford Statement on the responsible use of generative AI in Adult Social Care



Generative AI systems such as ChatGPT can be very useful in generating reports or copywriting content. however they should not be used where sensitive data is concerned, eg writing care plans.


Chat GPT and similar systems are open source and the data you enter is not secure.  Remember if you use these systems with sensitive data then you are likely to have a data breach and potentially could be fined

The Future of AI

  • The future of AI is promising, with ongoing research and development leading to:Greater Autonomy: AI systems are expected to take on more complex tasks without human intervention.
  • Human-AI Collaboration: Enhanced partnerships between humans and AI tools, boosting productivity and creativity.
  • Ethical Considerations: As AI becomes more integrated into society, discussions around ethics, data privacy, and bias will be crucial in ensuring responsible AI development and usage.


The Data Security Protection Toolkit (DSPT)

It is important that your data protection policies and procedures are robust.


One of the ways you can do this is by completing the Data Security Protection Toolkit (DSPT)


The Data Security and Protection Tool Kit (DSPT) is an Online Assessment which all Care Providers who work with and access NHS patient data and systems (including NHS Mail) must complete annually.


It is a condition of accessing the DIgital Transformation Fund that you have successfully completed the DSPT to Standards Met level


The tool kit covers such areas as your privacy and data protection policies, how you store and backup data, how you secure mobile devices, business continuity in the event of a cyber incident and how you manage your IT security and support.


Successful completion of the DSPT is also a requirement to access NHS Mail and  Proxy Access,


The West Midlands Care Association is part of a FREE national program - Better Security Better Care - to assist all CQC registered care providers with this.


To find our what you need to do next, just click on the button below.


Better Security Better Care

You need to republish your DSPT every year, please get in touch if you've missed this years deadline of 30th June 2024


If you need additional help or advice then our dedicated digital team are here to assist

 

They are available during normal office hours (Mon - Fri 9.00am - 5.00pm)

 

Phone 01384 943000 opt 1

Email enquiries@wmca.digital