Workshop 1 – The Basics of Running your Care Business – 7th November

BKR Care Consultancy Ltd (BKRCC) specialises in working with a range of care providers, adult and children’s, across the UK to deliver best practice initiatives and develop safer care and educational environments. BKRCC also work with, and for, stakeholders such as local authorities to drive quality across a variety of settings.

They offer a range of services across all types of health and social care settings: schools; care homes, adult and children; GPs and hospitals, both private and NHS; pharmacists and many more business types to drive and maintain quality.

Charlie Jones is the Chief Operating Officer at BKRCC and presented two slots about “Business Planning” and “Building a Client Base (aiming for private payers and how to guide)”.

With over 20 years nursing experience in a variety of care environments Charlie oversees many of the projects undertaken by BKRCC. As part of this role she manages the day to day operations of the 30 consultants who are involved in BKRCC’s varied projects. In addition, her experience in clinical management, as well as tribunal and hearings, enhance the services provided by BKRCC.

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Workshop 2 – Recruitment and HR – 14th November

The health and social care team within our legal partner,  HCR Law is among the most knowledgeable and experienced in the sector. They’re passionate about supporting businesses across the health and social care sectors, and are constantly refining their services to meet the needs of a fast moving and highly regulated sector.

WMCA members have access to a FREE legal helpline where you can ask specialist healthcare lawyers, HCR Law, for advice on a vast array of issues affecting your business.

Stephanie Hallett is the head of  Eagle HR within HCR Law and will be presenting on “Ethical Recruitment and Interviewing Legalities”.

Stephanie specialises in employment and immigration. The focus of her work is supporting her clients and making sure that they can make the progress they want, with the right people and all the right HR procedures in place.

Getting to know businesses well means that she can give exactly the support they need, drawing on the wider experience of the whole team too so that they benefit from a real breadth and depth of experience.

Stephanie works with a diverse range of firms, from major manufacturers and charities to veterinary and dental practices, as well as a range of SMEs in several sectors.

Our partner,  Citation   have been providing expert Health & Safety, HR and Employment Law advice to businesses like yours for over 25 years taking the complication out of compliance. Whether it’s building a solid and reliable team or managing the one you’ve got, Citation can save you time and money and offer quality expert advice - all under one roof.  WMCA members have access to a FREE HR advice line with Citation.

Flora Neville is an Associate and Speaker with Citation and will be presenting on “Equality, Diversity & Inclusion”.

Flora is a professional Associate Speaker with over eight years of experience at Citation. As a small business owner herself, Flora has first-hand experience navigating the complexities of business compliance, which drives her passion for making topics like HR, Employment Law, and Health & Safety more accessible. She works closely with both the Legal and Professional teams at Citation to simplify these challenging subjects into easily digestible information, easing the burden for business owners. Flora also leads Citation's dynamic live and virtual events program across the UK. Her mission is straightforward: to help businesses thrive by ensuring they remain safe, successful, and compliant.

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Workshop 3 – Compliance – 28th November

Peter Cheer, Director of  Peter Cheer Consulting will be presenting on “Safeguarding Outcomes and Preventing Further Harm”.

Having previously been operations director of a large national charity providing social care services, Peter has worked as an independent consultant since 2015. He has supported care providers in areas such as safeguarding, business continuity, care quality and governance. He also has extensive experience of project management, including acting as Programme Manager for the Care Provider Alliance’s Improving Care Sector Engagement programme, and as Programme Manager for the Better Security, Better Care programme, funded by NHSX. 

Peter is Independent Chair of the Safeguarding Board at Midland Heart Housing Association, and previously held a similar role at the charity Friends of the Elderly. He also works as an Associate Consultant at the Institute of Public Care at Oxford Brookes University, and as a retained social care consultant at Anthony Collins Solicitors. 

Judith Timmins, Director of  Compliance Coach will be presenting on “Managing the new CQC Inspection Framework”.

With an extensive background in both nursing and business management, she is ideally qualified to guide your business towards operational excellence and increased revenue.

As a registered State Enrolled Nurse, Judith quickly gravitated towards geriatric care. With professional experience in environments working to benchmark clinical care standards, Judith can readily assess a client's quality of service and identify opportunities for development. Her business management skills led her to identify that many businesses in the residential care sector were missing cost-effective solutions to meet CQC criteria and better place themselves for continual improvement.

Andrew Childers, CEO of   Beyond Procurement will be presenting on “Environmental Sustainability”.

Beyond Procurement Ltd is the procurement consultancy for improving business profits while caring for the planet. They provide cost and carbon reduction solutions to businesses, BIDs, local authorities, growth hubs and membership organisations in a knowledgeable, caring and concise manner.

Andrew  has an extensive career spanning blue-chip, central government, local government, not-for-profit, and private sector organisations. With 28 years of executive level business experience. Andrew established Meercat’s in 2007 to help and support businesses of all levels.

Simon Beck is one of the Digital Project Officers with WMCA and he will be presenting on “Protecting your Data”.

The Data Security Protection Toolkit (DSPT) covers such areas as your privacy and data protection policies, how you store and backup data, how you secure mobile devices, business continuity in the event of a cyber incident and how you manage your IT security and support.

FREE Support is available to help ALL CQC registered care providers complete the Data Security Protection Toolkit through the national Better Security Better Care program of which WMCA is the Local Support Organisation for the West Midlands.

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Workshop 4 – Controlling your Costs – 4th December

Chris Briggs from  Quality of Care will be presenting on “Beyond Survival: Key Steps to Financial Sustainability” and “Cost Reduction and Control”.

Quality of Care (QoC) was established to help care providers establish and run successful care home and home care businesses.

One of QoC’s co-founders,  Chris Briggs,  has worked in corporate tech companies, owned a software company and been a business strategy consultant before joining the care sector and seeing a need for the help that Quality of Care provides.

BKR Care Consultancy are returning to this workshop. Their Chief Operating Officer, Charlie Jones, will be returning to present a slot on “Business Continuity Planning”.

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There is still time to book your space for the remaining Workshops –  click here for more information.