Effective Communication and

Confidentiality in Care


Course Overview


This module is one of 15 that are mapped to the Skills for Care ‘Care Certificate’.


They can be used as part of an induction, refresher or as the theoretical component of the Care Certificate. The courses are interactive, engaging and discussion driven with questioning throughout to ensure learning is achieved. At the end of each session an interactive assessment is conducted to solidify the learning experience, ensuring professionals are well-equipped to deliver high-quality care.


Module 6 of 15:

Effective Communication and Confidentiality in Care


This course explores the key principles of communication within health and social care, ensuring professionals can effectively interact with individuals while maintaining confidentiality and supporting diverse communication needs.


Course Benefits


  • Improves communication and interpersonal skills in care settings.
  • Enhances understanding of confidentiality and ethical considerations.
  • Supports inclusive practices for individuals with varied communication needs.
  • Strengthens professional relationships and trust within healthcare environments.

Course Schedule

  • Duration: 3 Hours
  • Format: In-person and online options available
  • Location: On Line (see details on this page)


Available Dates


The next available dates for this course are on this page

We can also offer this course at your premises subject to minimum numbers and suitablility


Member Price: £21.00 per person
Non Member Price £35.00 per person



Course Ref: CC6



Available Dates:

Click on dates below to book

8 June 2024
26 June 2025 1.30pm - 4.30pm

Payment

We can accept payment for courses via card at time of booking or via invoice


WMCA members who use our DBS service may also pay by Direct Debit


Course bookings are not confirmed until payment is received


Our full payment terms and conditions can be seen here


Looking for On Site Training?

This course is can be delivered at your premises subject to minimum numbers and venue suitablility



Contact us to discuss


Contact Us


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Training Calendar

If you have any issues or need to cancel a booking, please contact  training@wmca.care


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