With evolving inspection frameworks and growing pressures in the care sector, it’s never been more crucial for providers to stay one step ahead of CQC expectations.

Join Citation’s upcoming webinar

‘What to focus on in 2025 to maintain and improve your CQC rating’

Tuesday 23rd April at 10:00–11:00am

with Care Business Manager and ex-CQC inspector Mick Feather as he shares:

• Key takeaways from 2024 inspection reports
• What the new framework means for your service
• Actionable tips to prepare for 2025 inspections

This free webinar is packed with valuable insights to help you feel more confident heading into your next inspection.

Register now: https://tinyurl.com/mvjsjjhm

If you’d like to chat about how Citation can help with the HR, Health & Safety and regulatory compliance side of your business, just give them a call on 0345 844 1111, or fill in their call-back form, and they'll get right back to you. Remember to quote ‘West Midlands Care Association’ when enquiring to access preferential rates.