Following consultation earlier this year, CQC have now published final guidance to help providers understand and meet the new fundamental standard on visiting and accompanying in care homes, hospitals, and hospices.
The guidance also sets out what people using health and social care services and their families, friends or advocates can expect.
The consultation was limited to CQC's guidance about the new fundamental standard. It did not cover the scope and content of the visiting legislation itself, which was subject to the government’s own consultation last year.
There were a total of 553 unique respondents to their consultation. They are grateful to everyone who gave their feedback.
People often expressed support for the principles contained in the guidance and fundamental standard and related this to their own experiences.
CQC also received a high level of agreement that the guidance provided clarity.
Across the 5 questions CQC asked to gauge agreement or disagreement that their guidance clarifies what is required of the relevant health and social care providers, an average of:
- 79% said they agreed or strongly agreed
- 8% said they disagreed or strongly disagreed.
CQC have used the feedback they received to improve their guidance. For example, they have added further clarity to help providers understand what they must do to make sure they respect the right of each person to receive visits and to be accompanied.
They published their guidance ahead of the timescale the Government set out for the regulation which came into force on 6 April 2024.
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