www.wmca.events
WMCA Registered Managers, Deputies and Seniors Conference:
Is your Care Service Responsive?
19 June 2025
9.30am - 3.30pm
Venue:
Bescot Stadium
Walsall
WS1 4SA

Responsive
People and communities are always at the centre of how care is planned and delivered. The health and care needs of people and communities are understood and they are actively involved in planning care that meets these needs. Care, support and treatment is easily accessible, including physical access. People can access care in ways that meet their personal circumstances and protected equality characteristics.
Our popular series of Registered Managers Conferences conclude in June
Following on from the previous themes of are you Well Lead, Safe, Caring, and Effective, we visit the final CQC theme of Responsive
These meetings are an opportunity for leadership teams to learn from other colleagues and to share good practice
They are open to all Registered Managers, Deputy Managers and Senior Carers across the Midlands
Lunch is provided and tickets are free of charge
Agenda:
9.30am - 10.00am
Registration and Networking
10.00am - 10.30am
Welcome
Keiron Broadbent - Chief Executive, West Midlands Care Association
10.30am - 11.15am
How can care services meet the ‘Responsive’ quality statement?
Helen Nicholls - Operations Manager, Carol Hill, Inspector - CQC
11.15am - 12.00pm
TBC
Sarah McCormack - Business Development Manager - Delphi Care Solutions
12.00pm - 12.45pm
LUNCH
List of Services
-
Residential & Supported LivingList Item 2
12.45pm - 1.30pm
Registered Managers Q & A session
1.30pm - 2.15pm
Session 1
Bhavna Keane-Rao
Managing Director
BKR Care Consultancy
2.15pm - 2.45pm
BREAK
2.45pm - 3.15pm
Workshop
Shirley Way
Head of Midlands Area
Skills for Care
How Can My Service Meet the 'Responsive' Quality Statement?
-
Home CareList Item 1
12.45pm - 1.30pm
Registered Managers Q & A session
1.30pm - 2.15pm
Session 1
Paula Cashmore
Independent Care Quality Consultant
Achievable Care Quality Community
Is Your Domicilary Service 'Responsive'?
2.15pm - 2.45pm
BREAK
2.45pm - 3.15pm
Workshop
Suzanne Petrie
Localilty Manager
Skills for Care
How Can My Service Meet the 'Responsive' Quality Statement?
3.15pm - 3.30pm
Raffle and Conference Close
Further Event Information
If you need further infomation about the event, including the venue, transportation and accessability, please click the button below to see the joining information

Register
To book your place, just, click on the appropriate link below and fill in the booking form. Email confirmation will be sent through to you:
If you have any issues or need to cancel a booking, please contact events@wmca.care
Click here to see WMCA's event terms and conditions
Exhibition Opportunities
Exhibitors booked: (click on logos to visit websites)
Share

