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SOLD OUT
WMCA Registered Managers, Deputies and Seniors Conference:
Is your Care Service Responsive?
19 June 2025
9.30am - 3.30pm
Venue:
Bescot Stadium
Walsall
WS1 4SA
Click on the button above, for further information about the venue, incuding car parking and access
Responsive
People and communities are always at the centre of how care is planned and delivered. The health and care needs of people and communities are understood and they are actively involved in planning care that meets these needs. Care, support and treatment is easily accessible, including physical access. People can access care in ways that meet their personal circumstances and protected equality characteristics.
This event has now sold out.
Our popular series of Registered Managers Conferences conclude in June
Following on from the previous themes of are you Well Lead, Safe, Caring, and Effective, we visit the final CQC theme of Responsive
These meetings are an opportunity for leadership teams to learn from other colleagues and to share good practice
They are open to all Registered Managers, Deputy Managers and Senior Carers across the Midlands
Lunch is provided and tickets are free of charge
Agenda:
9.30am - 10.00am
Registration and Networking
10.00am - 10.30am
Welcome
Keiron Broadbent - Chief Executive, West Midlands Care Association
10.30am - 11.15am
How can care services meet the ‘Responsive’ quality statement?
Helen Nicholls - Operations Manager, Carol Hill, Inspector - CQC
11.15am - 12.00pm
Responsive: A Practical Guide to CQC Readiness
Sarah McCormack - Business Development Manager - Delphi Care Solutions
12.00pm - 12.45pm
LUNCH
List of Services
List of Services
-
Residential & Supported LivingList Item 2
1.30pm - 2.00pm
Workshop:
Embedding Responsive working in your organisation (care home teams)
Shirley Way
Head of Midlands Area
Skills for Care
-
Home CareList Item 1
1.30pm - 2.00pm
Workshop:
Embedding Responsive working in your organisation (home care teams)
Suzanne Petrie
Localilty Manager
Skills for Care
2.00pm - 2.30pm
BREAK
List of Services
-
Residential & Supported LivingList Item 2
2.30pm - 3.15pm
Are your Residential Care and Supported Living services ‘Responsive’?
Charlie Jones
Chief Operating Officer
BKR Care Consultancy
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Home CareList Item 1
2.30pm - 3.15pm
Is Your Domicilary Service 'Responsive'?
Paula Cashmore
Independent Care Quality Consultant
Achievable Care Quality Community
3.15pm - 3.30pm
Raffle and Conference Close
Further Event Information
If you need further infomation about the event, including the venue, transportation and accessability, please click the button below to see the joining information

Register
To book your place, just, click on the appropriate link below and fill in the booking form. Email confirmation will be sent through to you:
SOLD OUT
If you have any issues or need to cancel a booking, please contact events@wmca.care
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