June 12, 2025

www.wmca.events



IHSCM: How to be an Influential and Compassionate Leader


12 June 2025

10:00am - 4.00pm

Venue:


Portway Lifestyle Centre

Newbury Lane

Oldbury

B69 1HE


Joining instructions and venue information




WMCA MEMBERS ONLY


These meetings are an opportunity for leadership teams to learn from other colleagues and to share good practice


As WMCA is the designated IHSCM Care Hub for the West Midlands, WMCA are fully funding places on this course for our members.


The condition is that attendees sign up for their fully funded membership with IHSCM here   (please request your discount code by contacting enquiries@wmca.care)


Lunch is provided


AGENDA



Susan Jones, Director of Social Care at the Institute of Health and Social Care Management (IHSCM) will be delivering a workshop on developing managers to be influential and compassionate leaders.


Content covered throughout the workshop will include:


  • Exploring how you can effectively influence the people in

        your team and wider network with compassion at the heart

  • Exploring how creating psychologically safe teams increases

        effectiveness.

  • Tools on persuasive language/techniques.
  • Tools to help you manage conflict and expectations.
  • Learn how the circle of influence enables constructive

        conversations with families.

  • Learn how the above links to CQC standards

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October 26, 2026
CQC publishes its annual State of Care report for 2025/26 
By Keiron Broadbent • October 21, 2026
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Care Association Alliance l aunches it's second paper on Adul t Social Care Reform This is the second paper in the Care Association Alliance’s reform programme, prepared in partnership with the Institute of Health and Social Care Management. Our first paper, Adult Social Care Funding Reform, argued that no funding model can succeed without a workforce capable of delivering it. This paper sets out what that workforce needs. It needs a recognised professional framework built on the existing Skills for Care Care Workforce Pathway, national professional levels, and a Fair Pay Agreement that is fully funded and tied to demonstrated competency. Not a new bureaucracy, and not a single national employer, but one recognised profession operating across many. The Institute of Health and Social Care Management (IHSCM) describes itself as the leading independent membership organisation for managers and leaders who plan, deliver and support health and care in the UK and internationally. Its members work across the NHS, social care, public health, and the private, voluntary and military sectors, at every level of management. It offers leadership training, a Health and Social Care Management Qualification, conferences, mentoring and special interest groups on topics including digital health and workforce wellbeing, and its history stretches back to 1902. Source: ihm.org.uk. Foreword Our first paper argued that the financial risk of growing old and needing care is a national risk, and should be managed nationally. Nothing in that argument has changed. But in the roundtables, commissioner conversations and official responses since, one theme has recurred more than any other. You can reform the money, but if you cannot recruit, keep and develop the people who deliver the care, the money will not translate into better outcomes. Adult social care fills around 1.59 million posts, across close to 19,000 employers and, on our own count of the CQC register, more than 30,000 locations. Few parts of the British economy match that scale, spread and complexity. Yet it remains one of the only workforces of its size with no nationally recognised professional framework, no consistent career ladder, and no shared understanding, in government, among the public, or within the sector itself, of what a career in care actually looks like. That has real consequences. A worker who has spent five years building genuine clinical and relational skill can move employer and start again on paper, because there is no register and no common language for what they can already do. A sector asked to take on more delegated healthcare responsibility and more complex need is paid and progressed as though none of that had changed. And an obvious opportunity goes begging: close to a million young people not in education, employment or training, against tens of thousands of unfilled care vacancies, with no bridge yet built between the two. This paper does not propose a new bureaucracy, a single national employer, or the abolition of the diversity that makes adult social care what it is, spanning home care, residential care, supported living, learning disability and mental health services, all organised differently, all needed. What we propose instead is what every other recognised profession already has: shared standards, a national pathway for progression, and a mechanism through which the Fair Pay Agreement can reward competence rather than simply raise a floor. The starting point already exists in the Skills for Care Care Workforce Pathway; it is not yet fit for that purpose, but it would not take a great deal to bring it up to speed. We have held ourselves to the same standard we asked of government in our first paper: evidence over assertion. Where we could find data to test our own arguments, including original analysis commissioned specifically for this paper, we went and found it. Where the evidence did not fully support a claim we had intended to make, we changed the claim. We publish this paper as government itself has started to speak this language. In his speech on social care on 29 July 2026, the Prime Minister said the ambition should be “to lift it up, to lift it closer to NHS standards… to integrate it more with the NHS workforce and actually to start to think about progression routes,” with care staff recognised “in terms of pay, but also in terms of training and the wider support we give them.”1 The same week, in Derby, he argued for “parity between academic and technical” routes into skilled work.2 We agree with both. This paper sets out what delivering them actually requires. England does not need a single workforce. It needs a single recognised profession. This paper sets out how to build one. Melanie Weatherley MBE Co Chair Care Association Alliance
October 19, 2026
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