As the CQC prepares to introduce a revised assessment framework this month, it’s crucial to understand that sometimes it's not the new or different expected standards you need to worry about - often it’s the same old areas that trip care providers up when it comes to inspection.

Don’t worry, our Partner, Citation, want you to achieve an outstanding in your next inspection! Download their FREE guide to discover what the top five areas to watch out in your next inspection are and how you can avoid them! 

Download now: https://tinyurl.com/zcev3t6t

Your free Citation HR advice line is here when you’ve got an HR crisis and things aren't smooth sailing. Get in touch today at appointmentswithjonathan@citation.co.uk or call 0161 504 0843 between 9am-5pm Monday-Friday and quote West Midlands Care Association. Or book a slot in his diary here.

Your WMCA member benefit

If you’d like to chat about how Citation can help with the HR and Health & Safety side of your business, just give them a call on 0345 844 1111, or fill in their call-back form, and they'll get right back to you. Remember to quote West Midlands Care Association when enquiring to access preferential rates.