25 June 2024

We have been advised of the following IHSCM Events coming up in July that may be of interest to you/your staff. Attendance is FREE to those who have signed up for their individual IHSCM membership.


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IHSCM Workshop: Consultative Sales in Care

Tue 9 Jul 2024 1-2.30pm


Do you think sales and care are poles apart? This session will change your view and ensure you feel empowered to sell your care service to potential customers and employees alike.


Join Sue Jones, Director of Social Care, IHSCM, as we cover:

  • Understanding consultative sales theory and why this works for care businesses
  • How to market your care service to customers and employees
  • The sales/recruitment process – what it should look, feel and sound like
  • How to convert enquiries into customers/employees
  • Effectively overcome barriers
  • How to implement and succeed

Book your place today


IHSCM Showcase: Simulating Success: Integrating Human Factors for Enhanced Patient Safety


Mon 15 Jul 2024 12:30-2pm


Together with our London Regional Hub Guy's & St Thomas' NHS Foundation Trust (GSTT), we are hosting a Showcase event on Simulating Success: Integrating Human Factors for Enhanced Patient Safety. 


Come along and discover the actions GSTT are taking and the valuable insights they've gained.


Agenda:


12:30-12:55pm Cindy Sethi, Deputy Chief Medical Officer, Patient Safety and Clinical Effectiveness, GSTT will join us to discuss their Patient Safety Incident Response Framework (PSIRF) and learning responses.


12:55-1:20pm - Paul Greig, Consultant Anaesthetist, Guy's and St Thomas' NHS Foundation Trust, Senior Clinical Research Fellow, Nuffield Department of Clinical Neurosciences, University of Oxford will join us to address human factors through the prism of critical incidents. 


This session will cover:

  • Defining the term ‘human factors’ in the context of critical incidents
  • Using human factors principles to explore a real critical incident
  • Concepts including 'production pressure' and 'bystander effects'

1:20-1:45pm Colette Laws-Chapman, Deputy Director- Simulation at Guys & St Thomas’s and ASPiH President & Executive Committee Member at Association for Simulated Practice in Healthcare (ASPiH) will join us to discuss the simulation aspect. 


There will be opportunity for Q&A. 


IHSCM Members can attain 3 High Performance Leadership Framework points for attending this event towards Operational Leadership


Register Here


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