March 20, 2025


Introducing Christopher Briggs and Quality of Care partnering with the West Midlands Care Association


Hello, I’m Christopher Briggs, CEO of Quality of Care.


Our mission is simple: to help care providers build financially strong businesses that can consistently deliver the highest standard of care to their clients.


Supporting Care Providers Through Financial Challenges


With April’s cost rises fast approaching, we understand the concerns many providers have about the financial pressures ahead. That’s why we are excited to announce our new partnership with the West Midlands Care Association (WMCA)—an alliance that will bring vital financial tools, training, and business support to care providers across the region.


At Quality of Care, we provide sector-specific financial software tools designed to give care providers clarity and control over their finances. Through our partnership with WMCA, we will help members prepare for rising costs and build financial resilience.

Financial Clarity with Our Software Tools


  • The Care Fee Calculator – This tool enables providers to calculate accurate, justifiable care fees, ensuring they cover costs while remaining competitive.
  • The Running Cost Calculator – Helps care businesses control and manage their expenses, giving a clear picture of financial sustainability.


With these tools, WMCA members can make informed decisions, protect profitability, and ensure they can afford to consistently deliver quality care.


Specialist Training for the Care Sector


Quality of Care is also an accredited training provider, offering sector-specific training, and apprenticeship and diploma qualifications. We were especially thrilled to receive an overall rating of GOOD in our first full Ofsted inspection in January. Notably, we earned an OUTSTANDING rating for one of the inspection components (an achievement the inspector noted was unprecedented for a first inspection) and with ‘minor improvements’ would have achieved an OUTSTANDING overall.


We can also provide business consultancy, coaching and training to help providers build their businesses on a strong, strategic foundation. 


Why This Partnership Matters


Through our partnership with WMCA, we will provide members with:


  • Financial training to help managers and owners navigate rising costs.
  • Care-specific training, apprenticeships and diplomas to develop skilled, confident staff
  • Business support to ensure care businesses are strong enough to succeed in this demanding sector.


By working together, Quality of Care and WMCA will equip care providers with the tools and knowledge they need to survive and thrive in this extremely challenging sector. We are committed to supporting care businesses across the West Midlands, ensuring they remain financially stable and continue delivering the high-quality care their clients depend on.


If you're a WMCA member, we invite you to explore how we can benefit your business. Get in touch today to learn more!


To find out more:-


📧 support@qualityofcare.co.uk
🌐 www.qualityofcare.co.uk
📞 01902 297873



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