December 17, 2025

Are you a fully digitised Social Care Provider?


The Department of Health and Social Care (DHSC) has set out an ambition for all care providers to be fully digitised by the end of this parliament. 


A fully digitised care provider is a Care Quality Commission (CQC) registered care provider that is: 


  • using an assured digital social care record (DSCR) solution
  • meeting the ‘standards met’ level on the data security and protection toolkit (DSPT) 


Benefits of being fully digitised 


Being fully digitised helps care providers to: 


  • keep accurate, secure records
  • meet regulatory standards
  • reduce time spent on manual tasks
  • improve care quality and safety
  • access core GP information and, in the future, will help care professionals to access essential real-time information from across health and care settings 

What is a digital social care record? 


Digital social care records (DSCRs) are software solutions for recording a person’s care information. They replace paper records. This is sometimes called an electronic or digital care plan, care record or care management system. 


Benefits of using a DSCR 


Using DSCRs will help you to: 


  • share up-to-date information more easily
  • reduce time spent on admin tasks
  • improve the safety and quality of your care records
  • provide person-centred care 


Benefits of using an assured DSCR 


What is the Assured Solutions List?  


The assured solutions list is a list of recommended digital social care record software solutions. Solutions on the list have been assured by NHS England. 


All solutions on this list offer the core functional capabilities social care providers need from a DSCR. 


NHS England will continue to develop these standards based on the needs of social care providers. Some DSCR solutions may be removed from the list if they do not continue to meet them. 


View the assured solutions list for digital social care records.


Current benefits 


You can trust that assured solutions: 


  • offer the minimum required features to meet the basic needs of social care providers, such as generating reports and seeing changes to records 
  • comply with national standards for safety, security and interoperability
  • can help meet CQC regulations on good governance 
  • For example, through assured DSCRs, appropriate staff can access core patient information for the people in their care via GP Connect. 

Future benefits 


In the future, assured DSCR solutions will be able to connect to other systems across health and social care. 


  • For example, assured digital social care records are an essential part of the vision for the Single Patient Record. This will give people a single, secure and authoritative account of their data and a single record across health and care settings to enable more co-ordinated, personalised and predictive care.
  • Key information about an individual’s care contained in an assured digital social care record would be shared through the Single Patient Record, with appropriate governance and controls.   

This means care professionals would have real-time access to essential information, enabling better assessment and planning for individuals.  


Unassured solutions may not be able to share data in this way.  


What is the Data Security Protection Toolkit? 


The data security and protection toolkit (DSPT) is a free online self-assessment that helps you check and improve how you keep people's information safe. 


It's not just about digital records. The DSPT covers any information you hold about anyone – including paper records – relating to: 


  • The people who use your services
  • Your staff
  • Funders and partners
  • Visitors 

The DSPT helps you assess your data security and protection policies, procedures and processes. It's widely recognised by the CQC, local authorities and the NHS as evidence of your commitment to information security. 


All CQC-regulated adult social care providers in England must complete the DSPT. This is a legal requirement under the Health and Social Care Act 2012, as amended by the Health and Care Act 2022. 


Find out more about the Data Security and Protection Toolkit on the Digital Care Hub. 


Data security benefits 


The data security and protection toolkit will help your organisation to check and improve how you keep information safe. This includes information about: 


  • people drawing on care and support
  • their friends and families
  • people who work in your organisation 

Once you've achieved 'Standards Met', you become eligible to access: 


  • NHS.net Connect (formerly known as NHS Mail)
  • GP Connect
  • Proxy Access
  • Shared Care Records 

The DSPT is widely recognised across the CQC, local authorities and the NHS. It shows both commissioners and the public your organisation’s commitment to data security.


How can the West Midlands Care Association help?


We are part of the national Better Security Better Care Program and as such we can offer free support to all CQC registered care providers to complete the DSPT.  More details here

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Care Association Alliance sets out a national funding model for adult social care, designed to give families certainty, providers stability, and councils the resources to do their job (read the full repo rt here ) A new CAA report proposes pooling the financial risk of an ageing population nationally, rather than leaving it with 153 individual councils. The core of the model: ring-fenced national funding shared on a needs-based formula, a national tariff for care, and an independent body to keep it honest. Individuals keep a means-tested contribution, but with a lifetime cap and a raised capital threshold, so no one faces unlimited costs or has to sell their home. Councils keep assessment, planning, safeguarding and oversight, but are relieved of carrying a national demographic risk on a local budget. Backed by the Rt Hon Damian Green, Chair of the Social Care Foundation and former Deputy Prime Minister responsible for social care policy. The Care Association Alliance (CAA) has published a proposal for how England should fund adult social care for older people. Its report, Adult Social Care Funding Reform, describes a national funding settlement built on a straightforward idea: the cost of growing old and needing care is a national risk, and it should be met nationally, while care itself continues to be arranged and delivered locally. A national risk carried on local budgets At present, primary responsibility for adult social care sits with 153 local authorities under the Care Act 2014. They assess need, commission services and manage local provider markets. They also carry the full financial weight of demographic change, a pressure that is national in scale and rising quickly. The number of people aged 85 and over is projected to double within twenty years, and the Office for Budget Responsibility estimates that simply maintaining today's system will require public spending on social care to grow by 3.1 per cent a year over the next decade, compared with the 0.7 per cent average delivered between 2009/10 and 2022/23. That pressure shows up directly in the price of care. On average, councils pay £24.10 an hour for home care, while the Homecare Association puts the minimum sustainable rate at £32.14. The National Audit Office found in 2021 that authorities were commissioning care at below the sustainable cost of care, and the King's Fund reports that in 2025/26, council fee increases of around 5 per cent were outpaced by provider cost increases of 8 to 10 per cent. This is not a matter of councils choosing to underpay. It is what happens when local budgets are asked to absorb a national cost. Providers take the strain through thinner margins and deferred investment, and families often meet it through the higher fees paid by those who fund their own care, on average 41 per cent more than the council-funded rate. One settlement, built as a system The CAA argues that these are symptoms of a single structural mismatch, and that they need to be fixed together. Its proposed national funding settlement rests on three principles: pooling the financial risk of demographic change nationally, a statutory entitlement to support triggered by assessed need, and continued local delivery within a national framework. In practice, the settlement has five main components: A ring-fenced national care grant , distributed to councils on a needs-adjusted formula, so that funding follows need rather than local fiscal capacity. A reformed means test , with a raised capital threshold, frozen at £23,250 since 2010/11, and a lifetime cap on what any individual can be asked to pay. A national tariff for residential and home care , set at the independently assessed cost of sustainable provision, which councils commission at or above. A bundled funding model for residential care , with assessed packages that are portable when people move. A reformed Deferred Payment Agreement scheme , so that no one is required to sell their home to pay for residential care. Underpinning the settlement is an independent National Care Assessment Body, sitting outside both the NHS and local government, which would verify the cost evidence, review the tariff and report where provision falls short. Local authorities retain their role as commissioners and delivery leaders, close to their communities and provider markets, but are relieved of being the sole bearer of national financial risk. The report is explicit about what it does not propose. This is not a free care service on the model of the NHS, and it does not absorb social care into the health service. Individuals who can contribute to the cost of their care will continue to do so, within a reformed means test and a lifetime cap. The word national describes the funding architecture, not the way care is provided. The proposal is offered as a contribution to the Casey Commission, which is beginning to test public views on who should receive care, what the state should guarantee and what individuals should contribute. The CAA says funding reform is the necessary first step, and Adult Social Care Funding Reform is the first in a programme of papers it will publish over the coming months. Melanie Weatherley MBE, Co-Chair of the Care Association Alliance, said: “No family should receive worse care because of where they happen to live, and no provider should have to choose between keeping a contract and delivering care safely. These are not failings of the people running the system. They are what happens when a national risk is carried on local budgets. If we fund care nationally, price it honestly through a national tariff, and ask an independent body to keep it that way, we can give families certainty, providers stability, and councils the resources to do the job they are asked to do. “This paper is not a criticism of local authorities, who are doing a demanding job under real pressure. It is a practical plan to put the whole system on a sustainable footing, and we hope it is useful to Baroness Casey's commission as it begins its work.” The Rt Hon Damian Green, Chair of the Social Care Foundation and former Deputy Prime Minister responsible for social care, said: “The case for reform is widely accepted. What has been missing is a workable, affordable plan that a government of any colour could adopt. This paper offers exactly that, and a cross-party route to deliver it.” (read the full report here ) ENDS Notes to editors The Care Association Alliance is the national umbrella body for local care associations in England, a member-led organisation with more than 50 local care associations, collectively representing over 10,000 independent care providers across every English region. It is a founding participant in the Care Provider Alliance. The £24.10 per hour figure is a national average local authority domiciliary care fee, not a per-council figure. It is cited alongside the Homecare Association's minimum sustainable rate (£32.14), the National Audit Office's 2021 finding on below-sustainable-rate commissioning, and the King's Fund's 2025/26 fee-versus-cost analysis, all set out in full in Adult Social Care Funding Reform (Paper One), published [DATE] 2026. Additional figures are drawn from the Health Foundation REAL Centre, the OBR, the King's Fund, the IFS and Social Care 360. 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