May 22, 2024

How to ace your next inspection


You're doing all you can to provide quality care, but an upcoming inspection can heap more stress on your shoulders. We get it. That's why our partner, Citation, has put together something special to light your way.


A must-read for care providers of all sizes and types, their new guide has 100 proven tips to improve your care service’s rating. Distilled from decades of working hand-in-hand with care providers just like you, it’s the perfect way to help you create an open culture, focus on quality assurance, and sustain outstanding practice.


DOWNLOAD NOW >



But that’s not all, Citation are stepping things up to bring you even more value. Enter their free prize draw by 31 May and you'll automatically be in with a chance to win a FREE Mock Inspection from the Citation team.


You’ve only got until the end of the month, so don’t wait too long. This could be the game-changer your care service has been waiting for.


ENTER THE PRIZE DRAW >



If you’d like to chat about how Citation can help with the HR and Health & Safety side of your business, just fill in their call-back form, and they'll get right back to you. Remember to quote ‘West Midlands Care Association’ when enquiring to access preferential rates.  

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June 17, 2025
Skills for Care Fully-Funded Leadership Dates Added Our partner, Flourish (formerly Grey Matter Learning), have asked us to share details of their upcoming Skills for Care Leadership Courses . See below for details. ********************************************************** We've added a range of new dates for our Skills for Care created leadership courses, Well Led , Lead to Succeed , and Leading Change Improving Care (LCIC) . All programmes are fully fundable using the Learning and Development Support Scheme (LDSS). Support the development of your leadership skills in social care. Whether you’re a leader looking to develop your own skills or planning the development of future leaders in your organisation, our expert-led programmes can help you achieve that. Remember... over 90% of services rated good or outstanding for being well-led by the CQC were also rated good or outstanding overall! Together we can make care work. We’d love for you to join us on this journey. Register your interest here and get your first shift booking at no cost. Upcoming Leadership Programmes Leading Change Improving Care 📅 10/09/2025 – Register 📅 11/09/2025 – Register 📅 13/01/2026 – Register 📅 20/01/2026 – Register Well Led 📅 18/09/2025 – Register 📅 19/01/2026 – Register Lead to Succeed 📅 15/10/2025 – Register 📅 22/10/2025 – Register 📅 20/01/2026 – Register Workbook Resources updated for 2025!
June 17, 2025
Which NVQ - Cash for Care 2024/25
June 17, 2025
Citation: Tribunal Time Limits
June 17, 2025
Nominate your staff for a WMCA Excellence in Care Award 17 June 2025
June 12, 2025
12 June 2025 10:00am - 4:00pm
June 11, 2025
IHSCM Upcoming Events & Membership The IHSCM have the following events coming up which we have been asked to promote to our WMCA members. If you are not already a member with IHSCM, you can sign up for free membership here . You will need your individual IHSCM membership number in order to register for a free ticket for any of the training events listed below. The IHSCM have produced 2 short videos that may aid in generating interest in IHSCM membership and the sign up process. • You can watch a short video demonstration of the sign up process here • You can watch a video on some of the benefits of IHSCM membership here ******************************************************************* 
June 10, 2025
Citation: Staff Support during the Summer
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