Changes to WMCA Trusted Assesors Service in Sandwell and Wolverhampton

You may have seen communications from Sandwell MBC and City of Wolverhampton Council about changes to the Trusted Assessor Service.

The Trusted Assessor services in both Sandwell and Wolverhampton will no longer be delivered by West Midlands Care Association (WMCA) from the 1 April 2024.

This is a commercial decision that has been taken by the Care Association and we have been working closely with the commsioners of both services to ensure there is a seamless handover.

The Trusted Assessors that currently work for WMCA will transfer and be employed by Sandwell Council and the Royal Wolverhampton NHS Trust.

Delivery of the service will not change in the short term and will be business as usual other than from the 1 April any queries about the service will need to be directed towards the Integrated Hub Team (details below) 

The contact details for the Sandwell Integrated Hub Team are: 

• Telephone: 0121 507 3147 
• Email address – discharge_team@sandwell.gov.uk

Thank you for your support of the Trusted Assessor service over the last five years and we are confident that the Trusted Assessors will continue to deliver an exemplary service within their new homes.

Keiron Broadbent 

Chief Executive

West Midlands Care Association

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Winner announced at our Spring Conference on 18th April (you have until 7th April to enter) - this is open to all care providers!

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