www.wmca.training

Communication



24 November 2026

10.00am - 1.00pm

Online

Cost :

WMCA Members £21.00

Non Members £35.00

(all prices include VAT)

Course Overview

This module is one of 16 that are mapped to the Skills for Care ‘Care Certificate’.

They can be used as part of an induction, refresher or as the theoretical component of the Care Certificate. The courses are interactive, engaging and discussion driven with questioning throughout to ensure learning is achieved. At the end of each session an interactive assessment is conducted to solidify the learning experience, ensuring professionals are well-equipped to deliver high-quality care.

Module 6 of 16:

Communication

This course explores the key principles of communication within health and social care, ensuring professionals can effectively interact with individuals while maintaining confidentiality and supporting diverse communication needs.

Course Benefits

• Improves communication and interpersonal skills in care settings.
• Enhances understanding of confidentiality and ethical considerations.
• Supports inclusive practices for individuals with varied communication needs.
• Strengthens professional relationships and trust within healthcare environments.

Course ref: CC6

Payment

We accept payment for courses via card at time of booking.

WMCA members may also pay by invoice

Course bookings are not confirmed until payment is received*

Our full training payment terms and conditions can be seen here

If you have any issues or need to cancel a booking, please contact training@wmca.care

*If you are a WMCA member that normally pays by Direct Debit, your course bookings are automatically confirmed and payment will be taken by Direct Debit around the 24th of the month as normal