Following on from our 21st April members email titled 'Escorting Residents and Service Users to Hospital - Updated Guidance' where several challenges were highlighted, including:

• Insurance limitations, where providers may not be covered for staff to escort individuals to hospital.
• Staffing pressures, as releasing a team member can leave services short‑staffed and potentially unsafe

HCR have kindly created downloadable comms for our members to cover the following subjects in more detail:

• Regulation 9A(2)(b): Visits out of the care home
• Regulation 9A(2)(c): Accompaniment to hospital or hospice
• Ambulance crew demands and safeguarding referrals
  
• Mental capacity
  
• Staffing considerations
  
• CQC expectations

This was emailed out to our members 7/5/26 and can be found in the newsletter archive

The full advice can also be accessed with the Regulatory Advice section on this website (requires member login)