www.wmca.events
WMCA Registered Managers, Deputies and Seniors Conference:
Is your Care Service Responsive?
19 June 2025
9.30am - 3.30pm
Venue:
Bescot Stadium
Walsall
WS1 4SA
Responsive
People and communities are always at the centre of how care is planned and delivered. The health and care needs of people and communities are understood and they are actively involved in planning care that meets these needs. Care, support and treatment is easily accessible, including physical access. People can access care in ways that meet their personal circumstances and protected equality characteristics.
We hosted the latest in our popular series of Registered Managers, Deputies and Seniors CPD Conferences - Is your care service responsive in June 2025
The conference looked at the various ways that providers can meet this particular Quality Statement
Agenda:
9.30am - 10.00am
Registration and Networking
10.00am - 10.30am
Welcome
Keiron Broadbent - Chief Executive, West Midlands Care Association
10.30am - 11.15am
How can care services meet the ‘Responsive’ quality statement?
Helen Nicholls - Operations Manager, Carol Hill, Inspector - CQC
11.15am - 12.00pm
Responsive: A Practical Guide to CQC Readiness
Sarah McCormack - Business Development Manager - Delphi Care Solutions
12.00pm - 12.45pm
LUNCH
List of Services
List of Services
-
Residential & Supported LivingList Item 2
1.30pm - 2.00pm
Workshop:
Embedding Responsive working in your organisation (care home teams)
Shirley Way
Head of Midlands Area
Skills for Care
-
Home CareList Item 1
1.30pm - 2.00pm
Workshop:
Embedding Responsive working in your organisation (home care teams)
Suzanne Petrie
Localilty Manager
Skills for Care
2.00pm - 2.30pm
BREAK
List of Services
-
Residential & Supported LivingList Item 2
2.30pm - 3.15pm
Are your Residential Care and Supported Living services ‘Responsive’?
Charlie Jones
Chief Operating Officer
BKR Care Consultancy
-
Home CareList Item 1
2.30pm - 3.15pm
Is Your Domicilary Service 'Responsive'?
Paula Cashmore
Independent Care Quality Consultant
Achievable Care Quality Community
3.15pm - 3.30pm
Raffle and Conference Close

Presentations:

Care Home Stream:
Home Care Stream:
Exhibitors:
(click on logos to visit websites)
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