www.wmca.events

WMCA Registered Managers, Deputies and Seniors Conference:
Is your Care Service Effective?

23 January 2025

9.30am - 3.00pm

Venue:

Bescot Stadium

Walsall

WS1 4SA

Effective

People and communities have the best possible outcomes because their needs are assessed. Their care, support and treatment reflects these needs and any protected equality characteristics. Services work in harmony, with people at the centre of their care. Leaders instil a culture of improvement, where understanding current outcomes and exploring best practice is part of everyday work.

We hosted our ever popular Registered Managers Conference in January 2025

Following on from the previous themes of are you Well Lead, Safe, and Caring, we continued with exploring CQC themes with 'Is your service Effective?'



Agenda:

9:30am – 10:00am: 

Registration

Meet exhibitors

Coffee catch up & networking

Plenary Sessions

10:00am – 10:15am

Keiron Broadbent, Chief Executive, West Midlands Care Association 
Shirley Way, Head of Area, Skills For Care

Welcome and what does Effective mean?

10:15am – 11:00am

Keynote

Lindsay Rees RGN

Head of Product Content

Quality Compliance Systems

How to instill a culture of continuous improvement

11.00am - 11.45am

Trish Fowler

Capacity Tracker

Senior Delivery Manager North of England Care System Support

Why is benchmarking important and how to effectively benchmark your organisation

11.45am - 12.00pm

Break

After the break we will split the conference into separate home care and care home streams

12.45pm - 1.45pm

Lunch

2.45pm - 3.00pm

Raffle and Conference Close

Presentations:

Pleanary Sessions

Home Care Stream:

Care Home Stream: