WMCA Event Joining Instructions - Exhibitors

Agenda

9:30am – 10:00am: 

Registration

Meet exhibitors

Coffee catch up & networking

Plenary Sessions

10:00am – 10:15am

Keiron Broadbent, Chief Executive, West Midlands Care Association 
Shirley Way, Head of Area, Skills For Care

Welcome and what does Effective mean?

10:15am – 11:00am

Keynote

Lindsay Rees RGN

Head of Product Content

Quality Compliance Systems

How to instill a culture of continuous improvement

11.00am - 11.45am

Richard Law, Capacity Tracker Regional Delivery Manager North of England Care System Support

Why is benchmarking important and how to effectively benchmark your organisation

11.45am - 12.00pm

Break

After lunch we will split the conference into separate home care and care home streams

12.45pm - 1.45pm

Lunch

2.45pm - 3.00pm

Raffle and Conference Close

Getting to the Conference

Venue:

The Bonser Suite

Bescot Stadium

Bescot Crescent

Walsall

WS1 4SA

Phone: 01922 651418

Car Parking

There is plenty of free parking in front of the stadium.  Disabled parking spaces are immediately to the left (in front of the stadium) when you enter the car park security check point (In front of the Savoy Lounge)

By Train

Bescot Stadium Train Station is across the road from Stadium (it does require a short walk under the M6 viaduct).  Train services are available from Walsall Town Centre or Birmingham New Street Station.

By Bus

There are bus stops in Bescot Crescent in front of the Stadium

The No 45 service runs from West Bromwich Bus Station to Walsall Bradford Street and vice versa.

Hotels

If you need hotel accomodation. we suggest the Village Hotel Walsall or the Holiday Inn Express Walsall at Jct 10 of the M6.  Both are a short car journey to the Stadium

Please note the Park Inn next door to the Stadium is currently closed

Exhibitors Information

Access to the venue will be available from 7.30am and a WMCA member of staff will be on hand to direct you to your allocated exhibition space. (We will let you know if access is available the day before).

Please refer to the Acess and Accessibility section below on how you can access the venue

If you have a lot of equipment/collateral to bring upstairs, a lift is available at the Savoy Lounge entrance on the corner of the Stadium (see below)

You will be allocated a space measuring approximately 3m x 2m containing a table and chairs. Each exhibitor will need to provide their own display boards/exhibition stand to position behind the table. There are power points throughout the exhibiton area but we cannot guarantee specific availability . As a precaution, please ensure your devices are fully charged before attending the event. 

You should not exceed your allocated 3m space. This is in line with the venue’s health and safety policy but also out of respect to fellow exhibitors.

Wifi is available throughout the building

We ask all exhibitors to have completed their set up 30 minutes before opening of registration.

Stand breakdown Information

Due to health and safety regulations, exhibitors must not start the breakdown of their stands before the end of the event. We understand that you may have a distance to travel, but we must ensure all exhibitors stay until the end of the event. As well as having safety implications, it can be very frustrating for attendees if an exhibitor they wish to see has left early.

WMCA & Bescot Stadium risk assessments will be emailed to you ahead of the event. It is recommended that you also have your own risk assessment for your stand and staffing team.

Access and Accessibility

Access to the Bonser Suite is through the double doors to the left of the Walsall FC Club Shop (Look for the large lettering saying "Celebrating 125 years" - there will be WMCA branding to make it clear.) not the Main Reception entrance

The Venue is on the first floor up a flight of stairs. 

If you need to use the lift, then use the external access doors on the far left hand corner of the stadium building (The Savoy Lounge - adjacent to disabled parking)

Should you have any  accessibility or additional requirements that you did not make us aware of when you booked, please contact us by emailing  events@wmca.care as soon as possible so that we can accommodate your needs

Registration

Upon arrival you will need to register at the Registration Desk at the top of the stairs. 

Registration will be open from 9.00am

At the desk we will issue you with a delegate badge

The WMCA team will be present throughout the day to answer any questions you may have or if you need assistance

Refreshments and Food

Refreshments are included and will be served in the Exhibition area

If there are any special dietary requirements that you did not make us aware of when you booked, please let us know by emailing  events@wmca.care as soon as possible

Security

Venue and WMCA staff will be present at all times and the general public are not allowed to access the conference areas.  There may however be other events going on unconnected to the conference.

WMCA advises all attandees to ensure that their possessions are safeguarded at all times, In the event of any damage or loss you should report this to a member of WMCA staff with details.  WMCA cannot be held responsible for any loss or damage to the attendees property.

Should you have any lost property to hand in, please visit the registration desk where a WMCA staff member will be happy to help.

Conference Photography

Photographs/video will be taken of all aspects of the conference for use online, on social media and printed documents.

If you do not wish your photograph to be used following the conference please make a member of the WMCA registration staff aware when you collect your badge./.

Cancellation

If you should need to cancel your booking, please let the association know as soon as possible by emailing events@wmca.care

As the association incurs event costs based on the numbers attending, we reserve the right to charge a £10 administration fee for nonattendance on the day without prior notification to the Association.

For chargeable events, please click here to see our event terms and conditions and refund policy.

Data Protection

Data collected during the booking process is only used by WMCA for event organisation purposes.  We do not share this data with third parties (including the conference exhibitors) or store it beyond a reasonable time. 

Our data privacy policy can be found at www.wmca.care/privacy



Anything Else

If you have any other queries about the event them please contact us on:

Email: events@wmca.care

Phone: 01384 934000 (opt2)

The WMCA offices are normally open Monday - Friday between 9.00am and 5.00pm